At Smiley’s Car Wash, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or engage with us through our online platforms. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
Personal Information
Contact Information: Such as your name, email address, phone number, and mailing address.
Payment Information: Credit card details or payment method information when making a purchase or subscription.
Account Information: Usernames, passwords, and other details related to your account with Smiley’s Car Wash.
Non-Personal Information
Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.
Device Information: Information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
Cookies: We use cookies to improve your experience on our website. Cookies are small files stored on your device that allow us to recognize you and remember your preferences for future visits. You can adjust your browser settings to refuse cookies, but some website features may not function properly without them.
2. How We Use Your Information
Providing Services: To process and fulfill orders for car wash services, memberships, and loyalty programs.
Customer Support: To respond to your inquiries, provide customer service, and address any concerns or issues.
Marketing & Promotions: To send you promotional emails, special offers, or loyalty rewards. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.
Improving Our Services: To analyze website usage and improve our website, services, and customer experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing platforms, and website hosting services. These service providers are obligated to protect your information and may only use it for the purpose of performing services for us.
Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities, including law enforcement agencies or government bodies.
Business Transfers: If Smiley’s Car Wash is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Security of Your Information
We take the security of your personal information seriously and use commercially reasonable efforts to protect it. However, please be aware that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security. We use encryption and secure connections to safeguard your data, but you are also responsible for maintaining the security of your own accounts.
5. Your Data Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to any legal obligations or legitimate business interests.
Opt-out of Marketing: You can opt-out of receiving promotional communications from us at any time by following the instructions in the email or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
7. Third-Party Links
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content, practices, or privacy protections. We encourage you to review the privacy policies of any third-party websites before sharing your personal information with them.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:
Smiley’s Car Wash
3080 S Fry Rd, Suite B Katy, TX 77450
(346) 463-3470
8AM to 7PM Everyday
Let’s give your car its brightest shine yet — because at Smiley’s Katy Car Wash, a clean car is our commitment to you.
